Client experiences with Nariño

Client Experiences

What manufacturers say about working with us

These are accounts from clients who've worked through our supply chain advisory — their words, their situations, and what they found useful.

Back to Home

10+

Years of advisory experience

85+

Engagements completed

4.8

Average client satisfaction score

6

Industries served in Colombia

Reviews

From the clients themselves

AM

Andrés Morales

Operations Manager · Bogotá

We did a Supply Read with Nariño after months of difficulty pinning down where our delays were coming from. The session lasted about three hours and covered more ground than I expected. The written summary arrived two days later and was clear enough that I shared it with our whole management team. The follow-up call helped us agree on two things to work on first. It was a practical starting point.

June 2025 · Supply Read

CR

Catalina Ríos

General Director · Medellín

The Operations Companion suited our situation well. We were in the middle of a quieter period and wanted someone to review what we were doing without pressure to change everything at once. The monthly sessions were useful — not overwhelming. I'd say the second session was the most valuable; that's when we figured out the root of our inventory problem. The pace felt right.

May 2025 · Operations Companion

FV

Fernando Vargas

Supply Chain Lead · Cali

What I appreciated most about the Supply Chain Study was that the roadmap was short. A lot of consultants give you a long list — this was five things, prioritized, with a rationale for each. The working session with our logistics team was also genuinely useful. They came out of it with a different understanding of the distribution bottleneck we'd been struggling with for two years.

June 2025 · Supply Chain Study

LG

Laura Gómez

Production Manager · Bogotá

I was a bit cautious at first because we'd worked with consultants before who produced large reports but not much else. The Supply Read was different — smaller in scope, but much more focused. We came out with a short list and actually did something about it. I think that matters more than a comprehensive analysis that doesn't get used.

May 2025 · Supply Read

DP

Diego Peña

Founder · Cundinamarca

We used the Operations Companion while expanding our production floor. Having a steady advisory presence through that period helped us stay clear-headed about what was actually a supply chain problem versus what was just the noise of a busy few months. The tracking measures we set up at the start were simple but effective.

June 2025 · Operations Companion

MH

Mariana Herrera

Logistics Director · Barranquilla

The five-week study was thorough without being disruptive. The team came to our facility twice and asked sensible questions — they weren't trying to force our situation into a framework. The roadmap they produced acknowledged what we could realistically do with our current team size, which made it useful rather than aspirational.

July 2025 · Supply Chain Study

Case Studies

Three engagements, in more detail

Textile Manufacturer, Bogotá — Supply Chain Study

5 weeks · June 2025

Challenge

The firm was planning to take on two new retail contracts, but their sourcing and production capacity hadn't been assessed against the additional volume. Management had a rough sense that there was headroom — but not enough clarity to commit confidently.

What We Did

Over five weeks, we reviewed supplier lead times, reviewed production scheduling across two shifts, and assessed warehouse throughput against the projected order volumes. The working session with the team surfaced a bottleneck in fabric inspection that hadn't been documented previously.

Outcome

The roadmap identified three adjustments — one to supplier agreements, one to internal scheduling, and one to the inspection process — that together would accommodate the additional contracts without adding staff. The client accepted both contracts.

Plastics Firm, Medellín — Operations Companion

3 months · April–June 2025

Challenge

After consolidating two production sites into one, the firm was experiencing irregular delivery timelines and unexpected inventory shortfalls. The management team had a working hypothesis about the cause but wanted an outside read before changing anything significant.

What We Did

Three monthly sessions over three months, with agreed tracking measures in place from the first week. By month two, the pattern of shortfalls pointed to a demand forecasting cycle that had become misaligned during the consolidation — not a logistics problem, as initially suspected.

Outcome

The firm adjusted their forecasting cycle by two weeks and renegotiated lead times with two suppliers accordingly. Delivery reliability improved noticeably by month three. The management team had a clearer framework for reading their own inventory data going forward.

Agro-processing Company, Valle del Cauca — Supply Read

Single session · May 2025

Challenge

A smaller family business, relatively new to formal supply chain thinking. The owner wanted to understand what, if anything, needed attention before they took on a government supply contract. They weren't sure what to look for or where to start.

What We Did

A three-hour session walking through their sourcing, production, cold-chain logistics, and delivery documentation. We noted three areas with meaningful risk for a government contract — documentation gaps, supplier diversity, and cold storage capacity — and flagged two that weren't problems at all.

Outcome

The written summary gave the owner a clear, prioritized picture. They addressed the documentation gap within two weeks. They chose not to pursue the storage expansion, deciding the contract was achievable without it. They won the contract the following month.

Contact

Reach us in Bogotá

Address

Carrera 30 #12-55, Bogotá, Colombia

Office Hours

Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM

Recognition

Professional standing

ANDI Affiliate

Affiliated with the National Association of Entrepreneurs of Colombia since 2019.

Supply Chain Practitioners Network

Active participant in the Latin American supply chain practitioners community since 2020.

Cámara de Comercio de Bogotá

Registered in good standing with the Bogotá Chamber of Commerce since founding.

Your turn

Would you like to talk through your situation?

We're easy to reach and happy to have a first conversation without any commitment. Tell us a bit about your operation and we'll suggest where to start.

Get in Touch